Start with the task you are trying to complete. THE BRAIN should reduce support friction, not make you learn the org chart.
Password recovery, sessions and workspace access.
Permission scopes, reconnects and account data access.
Production rights, available providers, budget and quality review.
Plan limits, usage evidence and payment questions.
Consent preferences, deletion, exports and YouTube permissions.
Milo will answer product/navigation questions from approved public support knowledge. It will identify itself as AI and must never disclose Founder/private information.
Authenticated support records the issue and account context in the product. Public Contact records a routed request when sign-in is not appropriate.
